Each day I start with a plan and somedays I get through that plan, – not all of it, but some of it. Other days I don’t even get an opportunity to start the plan. So, I usually end up sitting in front of the computer, late at night, trying to pick through the un-completed items and preparing for the next day.
I am happy that we have lots to do at the shop and that we are busy and meeting our goals. However, I don’t have time to get done what I need to get done. Some of these items are shop related and some are outside the shop.
My apologies for not posting more.
This past week a client was standing at the counter and commented that I was a good multi-tasker. I was on the phone when she arrived. I was entering an appointment into the computer and I was starting her check-in process on the tablet. One of my techs was waiting to talk with me as well. I laughed when she said that. I said thanks for thinking so, but I won’t get done half of what I need to today. I had my wife make a sign for my front computer that reads, “SLOW DOWN”. Being this hectic does not allow me deliver the client experience that I want, nor do I have the time to work ON the business.
I am writing this on a rainy Saturday morning in February. I’m catching up on some training, replying to emails and I skipped my morning workout. The family is sleeping. Later this morning I’ll head to shop to catch up on work from the week and start to prep the new space.
There’s a blessing here – I have a supportive family, a great team and loyal clients that allow me to do what I do. Every time I think about my goal I get re-energized and re-focused.
One tool I started to use is Michael Hyatt’s Full Focus Planner. There are many new, paper planners available with different philosophies. It’s been helpful for goal setting & tracking, planning the day and being able to revisit past days. I was once a big Franklin – Covey user, but then tried digital tools. Paper is where it’s at for me.
So I guess I did make a little time this morning to write and ponder. I also started another post about a look back on the past four years. Stay tuned for that post very soon.